Frequently Asked Questions
What services do you offer at Big Colour?
We specialise in a wide range of services including vehicle wraps, signage, graphic design, stickers and window graphics. We aim to be your one-stop solution for all your branding and advertising needs.
How much does a vehicle wrap cost?
We have a price guide on our website. The cost of a vehicle wrap varies depending on the size and complexity of the job. Please contact us directly for a personalised quote. A full wrap can cost over $5000.00. It depends on the vehicle and size of area that is wrapped.
Can you wrap a car with old, cracked paint?
Unfortunately, we can’t wrap cars with old or cracked paint as the vinyl needs a smooth surface to adhere properly. Please consider a paint restoration service before getting your vehicle wrapped.
Do you design the graphics for the wrap or signage?
Yes, we offer in-house graphic design services to help bring your vision to life.
How long does it take to install a vehicle wrap?
The time varies depending on the project’s complexity, but generally, it takes about 1-3 days for a full vehicle wrap.
What materials do you use for your signs?
We use a variety of materials, including ACM, PVC, Vinyl and more, depending on your specific needs.
Is a deposit required?
Yes, we typically require a 50% deposit to commence work on your project.
What is the lifespan of a vehicle wrap?
With proper care, a high-quality vehicle wrap can last up to 5-7 years. Depending on how much sun the vehicle gets will make a significant significant difference to the life of the vehicle wrap.
Can you install signs at my location?
Yes, we offer installation services. Our team will come to your location to install the sign to meet your requirements.
What is the turnaround time for signage?
Our standard turnaround time is 5-10 business days, although rush services are available upon request. large projects most likely will take longer.
Do you offer any warranties?
Yes, we offer warranties on both the material and installation. The terms vary by product, so please contact us for details. We offer a full one-year warranty for any vehicle wraps and any lifting of the vinyl. In saying that your vehicle wrap should look great for many years.
Can you help me with permits for my signage?
While we don’t handle permits ourselves, we can guide you through the process and provide all the technical specifications you may need.
Do you offer volume discounts?
Yes, we offer discounts for large volume orders. Contact us for more information.
Can I see a mock-up before the wrap or sign is produced?
Absolutely, we provide digital mock-ups for approval before proceeding with any project. We start mock ups after the quote has been approved by the client.
What types of payment do you accept?
We accept a range of payment options including cash, credit cards, bank transfers, and checks.
Do you do window graphics?
Yes, we offer a variety of window graphics solutions, from simple decals to full window wraps.
What file formats do you accept for design?
We accept a range of formats including .AI, .EPS, .PDF, and high-resolution .JPG and .PNG files.
Can the wraps be removed?
Yes, our vehicle wraps can be safely removed without damaging the original paint, provided the paint was in good condition when the wrap was applied.
How do I care for my vehicle wrap?
We recommend hand washing your wrapped vehicle with a non-abrasive, mild detergent. Avoid high-pressure washes and waxing.
Do you offer outdoor signage?
Yes, we offer a wide range of outdoor signage options including banner signs, A-frames, illuminated signs, shop Signage and much more.
Can I update the graphics on my sign or wrap at a later date?
Yes, we can help you update or replace graphics as needed.
Do you offer eco-friendly options?
Yes, we offer a variety of eco-friendly materials and printing options. our printer is environmentally friendly. Due to being water-based inks.
How should I prepare my vehicle for wrapping?
Your vehicle should be clean and free of any debris or waxes. We’ll take care of the rest! If your vehicle does come into Big Colour and needs a full clean and wash and extra cleaning fee will apply.
What areas do you service?
We primarily service Newcastle and surrounding areas but can accommodate projects in other locations. we have installation teams over the country that can help with installation.
Do you do vehicle wraps for fleets?
Yes, we offer comprehensive solutions for fleet branding, including design, printing, and installation.
Do you offer design consultations for custom projects?
Absolutely, we offer complimentary design consultations to discuss your project needs. We aim to understand your vision, objectives, and budget, which helps us recommend the best solution for you.
What if I only want a partial wrap for my vehicle?
No problem! We offer both full and partial vehicle wraps tailored to meet your specific requirements.
Do you offer installation-only services?
Yes, we offer installation-only services if you already have your graphics and signage prepared.
Can you match the color of my brand/logo?
Absolutely. We offer color matching to ensure the graphics accurately represent your brand.
How resistant are your signs to weather conditions?
Our outdoor signs are designed to be weather-resistant and durable, but the lifespan can vary based on the material used.
What’s the process for a custom signage project?
After initial consultation and quotation, we proceed to design, followed by client approval, production, and finally installation.
Can you wrap motorcycles or boats?
No, our focus is vehicle wraps, and general signage
How can I get a quote?
You can request a quote through our website, or call us directly to discuss your project. We also have a vehicle price guide on our website This won’t be exact in all cases but will give you a good indication of the cost of vehicle graphics. This won’t be exact in all cases but will give you a good indication of the cost of vehicle graphics.
What is ACM?
ACM stands for Aluminum Composite Material. It’s commonly used in signage for its durability and lightweight properties.
How do I care for my new sign?
For indoor signs, regular dusting should be sufficient. For outdoor signs, periodic cleaning with a mild detergent is recommended.
How long will it take to get my sign installed after approval?
Generally, it takes about 5-10 business days from artwork approval to installation, but this may vary based on the project’s complexity. larger projects will take longer.
Can you do rush orders?
Yes, we can accommodate rush orders. Additional fees will apply.
Is my deposit refundable?
Deposits are generally non-refundable as they cover the cost of materials and initial labor.
Can you repair damaged signs?
Depending on the extent of the damage, we offer repair services for various types of signs.
Do you offer any other services like banners, decals, or promotional items?
Yes, we offer a wide range of promotional items including banners, decals, and more to meet your advertising needs.
Do you handle signage for events or trade shows?
Yes, we offer specialised event and trade show signage services, from banners to booth graphics.
Can you help with the layout and design for event signage?
Absolutely, our in-house design team can help create a layout that maximises impact and flow for your event.
Do you offer consultations?
Yes, we offer free initial consultations to discuss your project needs and options. We will come to the site and measure. We will gather all information needed to put together a comprehensive quote.
Can you wrap or make signs in reflective material?
Yes, we offer options for reflective material for both vehicle wraps and signage for added visibility.
What’s the difference between cut vinyl and printed vinyl?
Cut vinyl is a single color and is generally used for lettering or simple graphics. Printed vinyl allows for full-color, complex designs and images.
Do you have any eco-friendly signage options?
Yes, we offer eco-friendly materials and ink options upon request.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact us for specific pricing details.
Can you print on fabric?
No, we currently do not offer fabric printing services. Our focus is on signs, vehicle wraps, and decals.
How do I prepare my vehicle for a wrap?
Your vehicle should be clean and free of any wax or sealants for the best results.
Can you remove old graphics from my vehicle or sign?
Yes, we offer removal services for old graphics to prepare for new installations.
What’s the warranty on your signs and vehicle wraps?
Our products come with varying warranties depending on the material and usage. Please ask for details. For vehicle wraps, we give a full one year warranty for all other types of signage. It can depend on which way the sign faces. If the sign gets a lot of sun, it will make a big difference to the life of your sign. That being said we give a three year warranty on all outdoor signs.
What file formats do you accept for designs?
We accept a variety of file formats, including .pdf, .ai, and .eps, among others.
Do you offer digital sign solutions?
Currently, we specialise in traditional signs, decals, and vehicle wraps. We do not offer digital sign solutions.
Can I install the decal or sticker myself?
While some decals and stickers are easy to install yourself, we recommend professional installation for larger or more complex projects.
How long do vehicle wraps last?
A well-cared-for vehicle wrap can last up to 5-7 years.
Do you offer UV-resistant materials?
Yes, many of our products are available in UV-resistant materials for added longevity. all signs are laminated. The lamination is a clear film that has UV inhibitors. This will make your sign durable for many years.
What payment methods do you accept?
We accept a range of payment methods including cash, credit cards, checks, and bank transfers.
Can you create signs in different languages?
Yes, we can produce signs in multiple languages as long as you provide the accurate text.
What are the most durable materials for outdoor signs?
ACM (Aluminum Composite Material) and PVC are among the most durable options for outdoor signs.
Do you offer weekend installations?
Weekend installations can be arranged, but additional fees may apply.
Do you have a portfolio I can look at?
Absolutely! You can view our portfolio on our website to get an idea of the quality and diversity of our work.
How should I clean my vinyl wrap?
Gentle cleaning agents and a soft cloth are recommended for vinyl wrap maintenance.
Do you do window graphics for businesses?
Yes, we offer a variety of window graphics options for businesses.
Can I see a proof or sample before production?
Certainly, we provide proofs for client approval before production begins.
Do you do floor graphics?
Yes, we offer floor graphics for both indoor and outdoor use.